Contact us number

1 888 588 4567 +44 20 7618 2222 +852 2844 9333

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Index and analytics products

If you are a MSCI client, you may submit a support ticket via the MSCI Online Case Management Portal (opens in a new tab) or find support resources in the MSCI Client Support Site.

Alternatively, for enquiries about MSCI's Indexes or MSCI's Barra products, please call the helpdesk at the numbers below or contact clientservice@msci.com. For enquiries about RiskManager or CreditManager, please call the helpdesk at the numbers below or contact support@msci.com.

 

Americas

General
1 888 588 4567 (toll free)

San Francisco
+1 415 836 8800

Atlanta
+1 404 551 3212

São Paulo
+55 11 3706 1360

Boston
+1 617 532 0920

Toronto
+1 416 628 1007

Chicago
+1 312 675 0545

Monterrey
+52 81 1253 4020

New York
+1 212 804 3901

Asia Pacific

China North
10800 852 1032 (toll free)

Singapore
800 852 3749 (toll free)

China South
10800 152 1032 (toll free)

Sydney
+612 9033 9333

Hong Kong
+852 2844 9333

Taipei
008 0112 7513 (toll free) 

New Delhi
+91 22 6784 9160

Bangkok
0018 0015 6207 7181 (toll free) 

Kuala Lumpur
1800818185 (toll free)

Tokyo
+81 3 5290 1555

Seoul
00798 8521 3392

Europe, Middle East and Africa

Cape Town
+27 21 673 0100

Frankfurt
+49 69 133 859 00

Geneva
+41 22 817 9777

London
+44 20 7618 2222

Milan
+39 025 849 0415

Paris
+33 17 6769 810

 

ESG

If you are a MSCI client, you may submit a support ticket via the MSCI Online Case Management Portal (opens in a new tab) or find support resources in the MSCI Client Support Site.

Alternatively, for enquiries about MSCI’s ESG products and services, please call the helpdesk at the numbers below or contact esgclientservice@msci.com.

If you are a corporate issuer, you may login to our Issuer portal (opens in a new tab) to access reports at any time. In case of questions, you may reach out to our ESG Issuer Communications team.”

 

Americas

General
1 888 588 4567 (toll free)

San Francisco
+1 415 836 8800

Atlanta
+1 404 551 3212

São Paulo
+55 11 3706 1360

Boston
+1 617 532 0920

Toronto
+1 416 628 1007

Chicago
+1 312 675 0545

Monterrey
+52 81 1253 4020

New York
+1 212 804 3901

Asia Pacific

China North
10800 852 1032 (toll free)

Singapore
800 852 3749 (toll free)

China South
10800 152 1032 (toll free)

Sydney
+612 9033 9333

Hong Kong
+852 2844 9333

Taipei
008 0112 7513 (toll free) 

New Delhi
+91 22 6784 9160

Bangkok
0018 0015 6207 7181 (toll free) 

Kuala Lumpur
1800818185 (toll free)

Tokyo
+81 3 5290 1555

Seoul
00798 8521 3392

Europe, Middle East and Africa

Cape Town
+27 21 673 0100

Frankfurt
+49 69 133 859 00

Geneva
+41 22 817 9777

London
+44 20 7618 2222

Milan
+39 025 849 0415

Paris
+33 17 6769 810

 

Real estate

Please complete the following form if you would like to learn more about Real Estate solutions (opens in a new tab)

If you are a MSCI client, you may submit a support ticket via the MSCI Online Case Management Portal (opens in a new tab) or find support resources in the MSCI Client Support Site.

Alternatively, for enquiries about MSCI’s Real Estate solutions, please call the helpdesk at the numbers below or contact realestate@msci.com.

 

Americas

General
1 888 588 4567 (toll free)

San Francisco
+1 415 836 8800

Atlanta
+1 404 551 3212

São Paulo
+55 11 3706 1360

Boston
+1 617 532 0920

Toronto
+1 416 628 1007

Chicago
+1 312 675 0545

Monterrey
+52 81 1253 4020

New York
+1 212 804 3901

Asia Pacific

China North
10800 852 1032 (toll free)

Singapore
800 852 3749 (toll free)

China South
10800 152 1032 (toll free)

Sydney
+612 9033 9333

Hong Kong
+852 2844 9333

Taipei
008 0112 7513 (toll free) 

New Delhi
+91 22 6784 9160

Bangkok
0018 0015 6207 7181 (toll free) 

Kuala Lumpur
1800818185 (toll free)

Tokyo
+81 3 5290 1555

Seoul
00798 8521 3392

Europe, Middle East and Africa

Cape Town
+27 21 673 0100

Frankfurt
+49 69 133 859 00

Geneva
+41 22 817 9777

London
+44 20 7618 2222

Milan
+39 025 849 0415

Paris
+33 17 6769 810

 

HedgePlatform

For HedgePlatform support, please contact HedgePlatform_ClientSupport@msci.com or call +1 212 804 3905.

DataMetrics

For DataMetrics Support, please contact DataMetricsSupport@msci.com.

Media queries

To contact our press team and for more information on our press releases, please visit Our Press Room.

For press enquiries, please contact pr@msci.com.

MSCI app

For MSCI app suggestions and support please contact msciapp@msci.com.

Accounts payable queries

For accounts payable queries please contact us on +1-212-981-1044

For questions on invoices, please call +1 212 804 3996

MSCI clients may submit support queries via the MSCI Online Case Management Portal (opens in a new tab) or find support resources in the MSCI Client Support Site.

Contact Us

For specific questions about product offerings or our website, please submit the form below:

Contact Us Form (msci.com)

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